We can make changes to your order only before it has shipped.

We can make changes to your order only before it has shipped. If it has already shipped, please note that you can return your order&#xA0;and we can issue an exchange or refund. However, if you want to change your order and it has not yet shipped, please get in touch with us at&#xA0;<a href="mailto:support@aeroodrones.com" target="_blank">support@aeroodrones.com</a>&#xA0;so we can add items or edit your order for you, and create a custom invoice.&#xA0;

Can I edit or add anything to my order?

Problems

Please feel free to reach out to our Support Team via email anytime!

Aeroo Drones

Order Management

How do I track my order?

Is my parcel insured?

Do you offer refunds?

How do I make a return?

When will I get my refund?

What’s your return policy?

Returns

Shipping to South Korea

How much does shipping cost?

What is your shipping policy?

Do you ship worldwide?

Where do you ship from?

Do you offer expedited shipping?

How long does delivery take?

How do you package your orders?

What happens if my package is lost or arrives in a damaged state?

Shipping

Shipping & Returns

What do I do if my item(s) arrives damaged?

How do I place an order?

How secure is your payment?

What types of payment do you accept?

What currency is the store in?

Payments

How long is the warranty?

Aeroo Pro | User Manual

How fast is the Aeroo Pro?

Can I fly the Aeroo Pro without my phone?

Can I fly the Aeroo Pro in remote areas with no phone reception?

What is the range of the Aeroo Pro?

How long does the battery for my Aeroo Pro last?

Is the Aeroo Pro waterproof?

How do I use the Aeroo Pro for drone fishing?

What is the maximum wind resistance of the Aeroo Pro?

How do I connect my phone to the Aeroo Pro?

How do I perform a firmware update for the Aeroo Pro?

How do I get my footage off the Aeroo Pro?

Is the Aeroo Pro geo-fenced?

Can I use a tablet instead of my phone to fly the Aeroo Pro?

Can the Aeroo Pro be flown at night?

General Questions

Aeroo Pro | How To Drone Fish

Aeroo Pro | How To Use Aeroo Safety Clips

Aeroo Pro | Drop Point Autopilot

Aeroo Pro | Beginners Guide

Aeroo Pro | Pre Flight Checklist

Aeroo Pro | Calibration

Aeroo Pro | Take Off

Aeroo Pro | Joystick Controls

Aeroo Pro | Return To Home

Aeroo Pro | Flying With A Payload - Basics

Aeroo Pro | The Controller

Aeroo Pro | The Drone

Aeroo Pro | Aeroo Fly App

Aeroo Pro | Batteries + Charging

Aeroo Pro | Advanced Camera Settings

Tutorials

Aeroo Pro

Aeroo v2 | User Manual

Aeroo v2 | Quick Start Guide

How fast can the Aeroo v2 go?

Can I fly the Aeroo v2 without my phone?

Can I fly the Aeroo v2 in remote areas with no phone reception?

What is the range of the Aeroo v2?

How long does the battery for my Aeroo v2 last?

Is the Aeroo v2 waterproof?

Aeroo v2

Drone Information

How do I get my drone serviced?

What is Aeroo Protect?

How do I use my Aeroo Protect?

How long does the repair process take?

Can I purchase Aeroo Protect after I've activated my Aeroo Pro?

How can I clean my Aeroo Pro?

Service & Repair

Order Management

Categories

Problems

Articles

Can I edit or add anything to my order?